Hate bugs? Like people? Opportunity for an Application Support Engineer at a friendly, growing London company, with Perl

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Image is Dead Roach by Steve Snodgrass; License: CC BY 2.0
 Ref: OSC214
 London, UK (see more)
 Competitive salary based on experience

Are you dedicated to the eradication of bugs? Are you an excellent communicator who can liaise effectively with customer support and technical teams? This is an opportunity to work within a friendly team for a rapidly growing fintech company.

Duties will involve:

  • Responding to support requests submitted by the customer support department.
  • Investigating, documenting and replicating reported bugs - escalating where necessary.
  • Resolving common issues.

The right candidate will:

  • Be familiar with bug tracking systems – you’ll have used JIRA, RT, Bugzilla or something similar, or perhaps extensively worked with GitHub issues.
  • Be comfortable with Linux and the command line, and able to effectively grep and tail logfiles.
  • Have some previous exposure to bash scripts, cron, and the like.
  • Be willing and able to proactively diagnose and troubleshoot.

Experience in a programming language would be an advantage but is not essential.

This would be an excellent first or second job for a recent graduate or hobbyist looking to gain more experience as they move into a career in programming!

This job is no longer officially open, but see below for how to register your interest in roles like this, and be told as if the company reopens hiring.

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